Explore this section for common troubleshooting issues. 

Troubleshooting

Screen is Offline

No Bandwidth

Content Not Updating

Application Not Running

No Identifier Showing

Scheduling Issues

Website Link with Images Not Refreshing

Dive into this section to discover everything you ever wanted to know about Fusion Signage!

About Us

 This article should help you understand what we’re about.

New to Digital Signage?

What is Fusion Signage?

Our Compatible Devices

See here for our pre recorded quick start and full demo! 

Our Demos

Fusion Signage Free Trial

Explore this section for everything related to day-to-day use of Fusion Signage.

How It Works

Components of Fusion Signage

Look in this collection for videos and tutorials on how to get started on Fusion Signage. 

Getting Started

Dashboard

Explore this collection for anything related to the designs section

Design

Articles and Tutorials on everything under the "Manager" tab in Fusion Signage

Manage

Explore this collection for articles related to our Deploy section.

Deploy

See this collection for all that lives under you Settings tab.

Settings

Explore this collection for anything related to managing your Fusion Signage account

Account Management

Managing Users and Roles

Control exactly what different users can see and do in Fusion Signage—across the whole account and down to specific items. Permissions are available with an Advanced License

Permissions (Advanced License Only)

Locations

Storage & Bandwidth

Email Notifications

Explore this collection for everything you need to know about our licences

Licences

How Licences Work

Detailed Licence Inclusions

Fusion Signage and Resellers

Finding Your Reseller Information

See here for all of our available installation guides. 

Installation Guides

Overview

Android (Generic)

Brightsign

BrightSign Installation Guide

Embed the Fusion Signage PWA in a BrightSign Presentation

Linux

LG WebOS (Generic)

ChromeOS

Fusion Web Player and Fusion Android Player Instructions

Fusion

Fusion Signage Progressive Web App (PWA)

Fusion Signage Media Player (Android)

Windows

Windows 32 & 64-Bit 

Fusion Signage PWA on Multi-Output Windows Media Player

Samsung

Samsung Tizen (Generic)

Samsung QMC

Philips

Generic Setup

Philips BDL5057P

Font Size adjustment for Philips

Philips - Resetting and Clearing the Cache

Philips BFL/HFL Hotel Range

SONY

Sony Bravia Pro Range

See this section for general Installation and Hardware support.

Installation and Hardware

Installing the Fusion Signage Application (Generic)

Finding the Screen's Fusion Signage Identity Code

Supported Hardware

Pre-Staging Fusion Signage for Bulk Android Devices

LED and Custom Resolutions

Video Walls and Multi-Screen Layouts

Smart TVs vs. Commercial Grade Screens

Compatible Operating Systems & Hardware

Interactive Displays

Explore these articles for our available integrations.

Integrations

See here for an overview and instructions of our available POS System integrations. 

POS (Point of Sale) System

Redcat POS

Power BI

Tableau

How Fusion Signage handles data and complies with security policies. 

Security and Data

Hosting & Security

Multifactor Authentication (MFA)

SSO/SAML & SCIM

Ports & Firewalls

Audit Logs

Proof of Play Reports

See here for support related to previous versions of the Fusion Signage app. 

Legacy Support (Fusion Signage v1.0)

Designer and Template v1 Device Support

How can we help you?

Help Center

Player

Integration

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Planned

In Progress

Completed

Rejected

High Priority

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